Winning Customer Service
President's Award Winning Customer Service
Gary Crossley Ford is committed to providing a best-in-class customer experience. It’s why we’ve been awarded the President’s Award five times in the last 10 years.
The award – which was created in 1998 – recognizes dealers for excellence in providing outstanding customer service and satisfaction. Eligibility is determined via customer survey responses regarding their sales and service satisfaction. In order to achieve the Ford President’s Award, dealers must exceed customer expectations every day in every department. The pursuit of excellence requires passion, tenacity and hard work.
The award salutes those top-performing Ford and Lincoln dealerships that embrace these philosophies, achieving among the highest levels of customer satisfaction – in both sales and service – in automotive retailing.
